Frequently Asked Questions

How can I make an appointment?

 

You can call or email us. Our phones are open 9AM to 5PM, with a lunchbreak from noon to 1PM. If you leave a message, please make sure to include your child's name and date of birth, as well as a good callback number. For existing patients, you can also request appointments through the patient portal.​

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Who can I call if I have a problem after hours or over the weekend?

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​One of our providers is always on call. You will never get an answering service. Call the main office number, listen to the menu prompts, and select the option for "On Call Provider". You will be transferred directly to one of our provider's cellphones. If they do not answer immediately, leave a message, and they will return your call promptly. For true emergencies, as always, please call 911.

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What is your normal checkup schedule?

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We start with an initial newborn appointment. We then check in at least 2 times within the first month of life, and commonly 3 to 4 times depending on circumstances. After that, we follow the following schedule:

6 weeks

10 weeks

4 months

6 months

9 months

12 months

15 months

18 months

24 months

30 months

3 years

and then annually​

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When should I bring in my newborn baby?

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Congratulations! Shortly before your baby is discharged from the hospital, the hospital pediatrician will recommend a specific timeframe within which you should come see us. This is commonly 1 to 3 days after discharge. As soon as you know when you need to bring your baby in, give us a call to schedule. We understand how critical this timeframe can be, and we do our utmost to never say no to a newborn. Please bring the discharge packet from the hospital with you to your first appointment.​

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What is your routine vaccine schedule?

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We follow the AAP Childhood Vaccination Schedule. Our schedule is as follows:

Newborn  -  Hepatitis B

6 weeks  -  Pentacel,  Rotavirus

10 weeks  -  Hepatitis B,  PCV

4 months  -  Pentacel,  PCV,  Rotavirus

6 months  -  Pentacel,  Hepatitis B,  PCV,  Rotavirus

12 months  -  MMR,  Varicella,  Hepatitis A

15 months  -  Hib,  PCV

18 months  -  DTaP,  Hepatitis A

4 years  -  MMR,  Varicella,  DTaP,  Polio

11 years  -  Tdap,  Meningococcal

16 years  -  Meningococcal